Privacy Policy

Last Updated: October 2026

comoVER Arquitetura Urbanismo (“we,” “us,” or “our studio”), operating via the website https://www.comover.arq.br/, values the privacy and security of personal data belonging to our clients, partners, visitors, and users. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Brazilian General Data Protection Law (LGPD – Law No. 13,709/2018) and relevant privacy standards.

By accessing our website, contacting us, or engaging our architecture and urban planning services, you agree to the practices described in this policy.

1. Information We Collect

We may collect personal data in several ways, depending on how you interact with our website and studio:

• Information provided directly by you: When you fill out contact forms, send emails, or interact with us via social media or WhatsApp, we may collect:

  • Full name;

  • Email address;

  • Phone / WhatsApp number;

  • City/State and details regarding the plot, property, or architectural project of interest;

  • Any other messages or information voluntarily submitted by you.

• Automated Browsing Data (Cookies): As you navigate our website, we may automatically collect technical information about your device, including your IP address, browser type, pages visited, time spent on pages, and access logs, aiming to optimize your browsing experience.

2. Purpose of Data Processing

Personal data collected by comoVER Arquitetura Urbanismo is used for the following purposes:

• Customer Care and Communication: Responding to inquiries, request quotes, scheduling meetings, and providing technical or commercial support.

• Execution of Services and Contracts: Preparing proposals, architectural service contracts, interior design projects, site monitoring, and related legal or administrative procedures.

• Website Improvement: Analyzing browsing behavior to enhance layout, usability, and user experience on our online platform.

• Legal Compliance: Fulfilling legal, tax, or regulatory obligations mandated by competent authorities.

3. Data Sharing

comoVER Arquitetura Urbanismo does not sell, rent, or trade your personal data to third parties. Information sharing occurs only under strict necessity in the following cases:

• Service Providers and Partners: Third-party vendors assisting in site hosting, communication tools, or suppliers essential to executing architectural projects (when authorized by you), subject to strict confidentiality agreements.

• Legal Obligations: Public, judicial, or administrative authorities when required by law or regulatory court orders.

4. Data Security

We implement technical and administrative security measures designed to protect personal data from unauthorized access, loss, destruction, alteration, or disclosure. While we strive to maintain high security standards, no online data transmission can be guaranteed to be 100% secure.

5. Your Rights as a Data Subject

Under the LGPD (and applicable privacy legislation), you have fundamental rights regarding your personal data. At any time, you may request:

1. Confirmation and Access: Information on whether we process your data and access to a copy of it.

2. Correction: Modification of incomplete, inaccurate, or outdated data.

3. Anonymization, Blocking, or Erasure: Removal of unnecessary, excessive, or unlawfully processed data.

4. Data Portability: Transfer of your data to another service provider.

5. Deletion: Removal of personal data processed based on your consent.

6. Revocation of Consent: Withdrawal of your consent for data processing at any time.

To exercise any of these rights, please contact us via the email address listed below.

6. Cookie Policy

Our website may use “cookies” to personalize and enhance your user experience. You can configure your browser to refuse cookies or alert you when cookies are being sent. However, some features of the site may not function properly without them.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in legal, regulatory, or technical requirements. We encourage you to review this page periodically to remain informed about how we protect your information.

8. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy or how your personal data is handled, please reach out to us:

• Email: [email protected]

• Address: Avenida Bráz Olaia Acosta, 1900, Room 503, Prime Office Building, Ribeirão Preto – SP, Brazil